Refund and Cancellation Policy

Your first month is free

Early users get their first month of 52G free. 52G charges you nothing during this month. The small authorisation of about ₹5 from setting up your payment method is Razorpay's, and Razorpay refunds it automatically. You can explore Study, Assignment, Build and Earn with no payment made.

If you cancel during the free month, it costs nothing. You will not be billed at all.

How billing works after the free month

After the free month, 52G costs ₹99 a month or ₹999 a year, whichever plan you choose. The subscription renews automatically through Razorpay, using UPI AutoPay or a card mandate.

When you set up the mandate, a small authorisation of about ₹5 may appear on your account. It can appear when your payment method is set up. Razorpay refunds it automatically. It is not a charge by 52G.

All payments are handled by Razorpay. 52G never sees or stores your card number, UPI handle or bank details.

How to cancel

You can cancel any time from the Profile section inside 52G. There is no fee for cancelling and you do not need to write to anyone, though you are welcome to contact us if you need help.

Cancellation takes effect at the end of the period you have already paid for. Until then you keep full access, because you have paid for it. After that, auto renewal stops and no further charges are made.

What we do not refund

We do not refund time you have already used on 52G. We also do not refund a billing period that has already started. For example, if you cancel in the middle of a month you have paid for, you keep access until the end of that month, but that month is not refunded.

What we do refund

Some charges should never have happened, and we refund those in full:

• A duplicate charge, where you were billed twice for the same period.
• A charge made in error.
• A charge made after your cancellation was confirmed.

To claim a refund, write to support@52g.in within 7 days of the charge. Include the payment reference from your receipt so we can find the transaction quickly.

How refunds are paid

Refunds go back to the original payment method, the same UPI account or card that was charged. Once a refund is processed, it typically reaches you within 5 to 7 working days. The exact time depends on your bank.

If a payment fails

If a renewal payment does not go through, you owe nothing extra. Your access simply pauses, and it continues as normal once a payment succeeds. If something looks wrong, write to support@52g.in.

Contact and grievances

For any question, refund request or complaint about billing, write to support@52g.in. We respond within 48 hours on working days.

52G is operated by BlocksOne Private Limited, Office 601, Montreal Tower 1, Pallod Farms Rd, Shambhu Vihar Society, Pallod Farms II, Nankude Vasti, Aundh, Pune, Maharashtra 411069, India.

This policy is governed by the laws of India. The courts of Pune, Maharashtra have jurisdiction.